Privacy Statement for Customer - APP

The Privacy Statement for Customers are applicable to the relations between EASYORDER BVBA and the Customers.

  • Customer: a natural person or legal entity placing an Order through the Platform
  • Order: an order placed by the Customer with the Online Shop through the Platform.
  • Agreement: an agreement between the Customer and the Online Shop regarding an Order and the delivery or collection of the Order.
  • Platform: the apps and other management tools of EASYORDER BVBA and its affiliated companies and business partners on which the Online Shop is made available on.
  • Platform Service: the commercial services and/or activities that are offered to the Customer by Platform, including showing the Offer, facilitation of the conclusion of Agreements and transmission of Orders to the Online shop.
  • Online Shop: a company that offering products and/or services through the Platform with the purpose to sell these products/services to a customer.

Your privacy and EASYORDER BVBA data security
At EASYORDER BVBA, also refers as EASYORDER, and all our Shop Online members, we are concerned with your right to privacy and data security. Below are the guidelines we use for protecting the information you provide us when you visit our Platform.

Collection of Personal Information
EASYORDER BVBA processes personal data about you as part of your use of our Platform Services and/or because you provide this data to us yourself. An overview of the personal data we process is given below:
  • E-mail address (Login)
  • First and last name
  • Telephone number
  • Company name
  • Address information: Street, number, City, Zip code, Country
  • Device type

Use of Personal Information
The following paragraphs describe in more detail how EASYORDER BVBA and in expansion the Online shop, may use your personal information.

We only use your personal information for specific purposes. EASYORDER BVBA processes personal data from customers to provide delivery data for customers to the Online Shop. We also use the data you have given to create an account linked to Platform and made available to the Online shop. The information you provide us will be kept confidential and will solely be used to support your relationship with EASYORDER and Online Shops. It is our goal:
  • to help you quickly find information on EASYORDER
  • personalizing your experience on our Platform

You can easily opt-out of receiving further information from EASYORDER and/or Online Shop that you place an order with.
If you have agreed to this upon placing your order, we also use your data to send you information about our various products and services, or about other products and services we feel may be of interest to you. Only EASYORDER and/or Online Shop will send you these direct mailings/messages. If you do not want to receive such mailings/messages simply tell us. In the case of newsletters or mailing lists, you will be able to 'unsubscribe' to these mailings at any time, otherwise you can easily opt-out of receiving further information from EASYORDER at any time by sending an e-mail to and/or by managing your personal profile on the platform.

We will not disclose your personal information to any outside organization for its use in without your consent.
Information regarding you (such as name, address and phone number) will not be given or sold to any outside organization for its use in marketing or solicitation without your prior consent. Third party Internet sites (inclusive Online Shop website) and services accessible through this Platform have separate privacy and data collection practices, independent of us. EASYORDER has no responsibility or liability for these independent policies or actions.

We can transfer your personal data to third parties in connection with operating our business.
Data may be transferred to or from our third parties, it may also be processed by these third parties and/or by our and their respective employees and service providers. We will take steps to ensure that these third parties will only process data in accordance with our instructions and take appropriate security measures to protect your data. This may include the transfer of data to other jurisdictions for processing at a destination outside the European Economic Area (EEA) which may not provide the same level of protection of personal data as within the EEA. By submitting your personal data or using our products and services, you agree to this transfer, storage and processing.

We will retain your personal data for as long as your account is active or as needed to provide you services.
If you wish to request that we no longer use your Personal data information to provide you Platform services contact us by e-mail at We will retain and use your Personal data information as necessary to comply with our legal obligations. In general, two years after last order the personal data will be removed from Platform, orders are kept one year before they are archived.

We want to help you keep your personal information accurate.
You can request the individual information that EASYORDER BVBA has collected about you via the Internet at

Security and the protection of your Personal information
We store information you provide to us on secure servers and deploy appropriate technical and organizational security measures in the storage and disclosure of your personal data to try to prevent unauthorized access or loss. We take precautions that we deem to be reasonably necessary to help ensure Personal information is treated securely. When users need to enter financial information, such as a credit card number, that information is encrypted and is protected with an encryption protocol. Most modern web browsers should indicate when a user is on a secure page, for example some web browsers show a locked padlock icon at the bottom of the screen. While we take these steps to maintain the security of your information, you should be aware of the many information security risks that exist and take appropriate care to help safeguard your information. The nature of the internet is such that we cannot guarantee the security of the information you transmit to us electronically, and any transmission is at your own risk.

Changes to this privacy statement
EASYORDER may at any time make changes to these Privacy Statement by posting revised Privacy Statement on the site. It is your responsibility to check periodically for any changes we make to the Privacy Statement. We therefore advise you to consult this privacy statement frequently to check any such change. Your continued use of the site after any changes to the Privacy statement means you accept the changes.